Shipping Policy — Fast, Reliable Delivery for Your Mushroom Supplements

Our shipping policy is designed to get your iFungi mushroom supplements to you as quickly and reliably as possible. Please review this policy for complete details on delivery times, shipping rates, and our service areas. This shipping policy applies to all orders placed through ifungi.com.

Order Processing

All orders are processed and shipped within 1–3 business days. Orders placed on weekends or holidays will be processed on the next business day. Once your order ships, you will receive an email with a tracking number.

If you haven't received your order within 14 business days of receiving your shipping confirmation, please email us at hello@ifungi.com with your name and order number, and we will be happy to assist you.

Shipping Rates and Delivery Estimates

During peak periods, please allow up to 5 additional business days for processing and shipping your order.

*All shipping times exclude clearance and customs delays.

Canadian Shipping Details

Customers are responsible for all applicable federal and provincial taxes related to shipping. By placing an order, the customer agrees to comply with all Canadian export laws applicable to the products purchased or received under this agreement.

U.S. Shipping Details

The shipping policies outlined for Canadian orders also apply to shipments destined for the United States, with a few important exceptions:

iFungi Wellness is not responsible for any losses, damages, or costs resulting from shipping issues or items rejected by U.S. Customs. Title and risk of loss transfer to the customer once the order is handed over to the third-party shipping carrier. (Please note that to date, we have not experienced any such issues.)

Once your order has crossed the U.S. border, please contact the carrier directly for updates regarding the status of your package.

Estimated Shipping Times and Delays

When selecting your shipping option at checkout, keep in mind that the delivery timeframes shown are estimates and do not include the 1–3 business day processing period.

We do not provide refunds for shipping costs in cases of delivery delays, incorrectly provided addresses, or packages marked as delivered but not received.

Lost, Stolen, or Damaged Packages

Undeliverable or Incorrect Address

If your order is undeliverable due to an incorrect address, missing suite or apartment number, or any other reason, re-shipping charges will apply to resend your order.

If we are unable to process your order due to inaccurate, invalid, or incomplete information, processing may be delayed. In such cases, our customer service team will contact you by email or phone to resolve the issue.

Returned Packages

If a package is returned to us due to delivery issues, you may choose one of the following options:

• A refund for the product, minus the original shipping cost.
• Reshipment to a corrected address, with an additional shipping fee.

If you refuse delivery of your package, the cost to return it to iFungi Wellness will be deducted from your total refund.

Lost or Damaged Items

Once your order leaves our facility, we are not responsible for any lost or damaged packages. If your tracking information shows that your order was delivered but you did not receive it, please contact our customer service team at hello@ifungi.com within 24–48 hours.