Refund Policy — Our Commitment to Your Satisfaction

At iFungi Wellness, your satisfaction is our priority. This refund policy outlines the terms and conditions for returns and refunds on our premium mushroom supplements. Please review this policy carefully before making a purchase. Our policy reflects our confidence in the quality of our certified products and our commitment to fair customer service.

30-Day Satisfaction Guarantee

We stand behind our products with a 30-day refund policy. If you are not completely satisfied with your purchase, you may return it within 30 days of receiving your product. To initiate the refund process, please contact our support team at hello@ifungi.com.

Please do not send your item back before contacting us. Our team will provide you with the necessary return instructions and authorization.

Refund Process

• Once your return is received and inspected, a refund will be applied to your original method of payment.
• Please allow 2–3 business days for processing before the refund appears on your statement.
• You will be responsible for paying your own shipping costs for returning your item. Shipping costs are non-refundable.
• There are certain situations where only partial refunds may be granted (if applicable).

Exchanges

We only replace items if they are defective or damaged due to our error. If you need to exchange a defective or damaged product for the same item, please send us an email at hello@ifungi.com to start the exchange process.

Late or Missing Refunds

If you haven't received a refund after one week of receiving our confirmation email, please follow these steps:

1. Check your bank account again.
2. Contact your credit card company or bank. Processing times vary by payment method, and it may take some time before your return is officially posted to your account.
3. If you've done all of this and you still have not received your refund, please contact us at hello@ifungi.com.

Contact Us

If you have questions about our refund policy or need to initiate a return, please contact our customer support team. We're here to ensure your experience with iFungi Wellness meets your expectations.